Privacy Policy

1. Introduction

Growth Push Pte. Ltd. ("Growth Push", "we", "us", or "our") is committed to protecting the personal data of individuals who visit our website at growthpush.life, submit enquiries through our contact forms, engage our growth marketing services, or otherwise interact with us. This Privacy Policy explains what personal data we collect, how we use it, who we share it with, and the rights you have under the Personal Data Protection Act 2012 of Singapore ("PDPA").

By accessing our website, submitting a form, or engaging our services, you acknowledge that you have read and understood this Privacy Policy. Where we require your consent under the PDPA, we will obtain it separately and clearly — for example, through the consent checkbox on our contact form, which is never pre-checked.

This policy applies to personal data collected through growthpush.life and through direct communications with our team at our Alexandra studio. It does not apply to third-party websites linked from our site, which are governed by their own privacy policies.

2. Data controller

The data controller responsible for your personal data is:

Growth Push Pte. Ltd.
2 Alexandra Road, #03-08 Delta House
Singapore 159919
UEN: 202949628H
Email: [email protected]
Phone: +65 6829 5384

For data protection enquiries, contact us at the email address above with the subject line "PDPA enquiry". We aim to respond within five business days.

3. Personal data we collect

We collect personal data in the following categories, depending on how you interact with us:

3.1 Website visitors

When you visit growthpush.life, we may automatically collect technical data including your IP address, browser type and version, operating system, referring URL, pages viewed, time and date of visit, and session duration. This data is collected through server logs and, if you consent, analytics cookies. See our Cookie Policy for details on cookie-based collection.

3.2 Contact form submissions

When you submit our contact form, we collect the information you provide: your full name, work email address, phone number (if provided), company name, enquiry type, message content, and your PDPA consent confirmation. Form submissions are processed through send.php and delivered to our team for response.

3.3 Client and prospect data

During sales conversations, growth brief reviews, and programme delivery, we may collect additional business contact data including job title, department, company size, marketing budget range, funnel metrics you share voluntarily, and correspondence records. We may also receive personal data about your team members if you introduce them to our engagement.

3.4 Engagement delivery data

When you become a client, we may process personal data necessary to deliver growth programmes — including access credentials to shared dashboards (stored securely), meeting attendance records, and feedback you provide during growth reviews. We do not collect sensitive personal data (such as financial account numbers or health information) unless strictly necessary and with explicit consent.

4. Purposes of collection

We collect and use personal data for the following purposes:

• To respond to your enquiries and growth brief submissions
• To evaluate whether our growth programmes are a suitable fit for your needs
• To deliver contracted growth marketing services and programme work
• To communicate with you about engagement progress, deliverables, and scheduling
• To issue invoices, process payments, and maintain financial records
• To improve our website, services, and client experience
• To comply with legal obligations under Singapore law
• To establish, exercise, or defend legal claims where necessary

We will not use your personal data for purposes incompatible with those described above without notifying you and, where required, obtaining fresh consent.

5. Legal basis and consent

Under the PDPA, we rely on the following bases for processing personal data:

• Consent: When you tick the PDPA consent checkbox on our contact form or explicitly agree to marketing communications, you consent to the collection and use of your data for the stated purpose.
• Contractual necessity: When processing is necessary to perform a contract with you or take steps at your request before entering a contract.
• Legitimate interests: For website analytics (with consent), fraud prevention, and internal business operations — balanced against your privacy rights.
• Legal obligation: Where we must retain or disclose data to comply with applicable law, regulation, or court order.

You may withdraw consent at any time by contacting us at [email protected]. Withdrawal does not affect the lawfulness of processing before withdrawal, and we may continue processing where another legal basis applies.

6. Disclosure to third parties

We do not sell your personal data. We may disclose personal data to the following categories of recipients where necessary for the purposes described in this policy:

• Service providers: Email delivery services, cloud hosting providers, analytics platforms (with your cookie consent), and payment processors — bound by contractual obligations to protect your data.
• Professional advisers: Lawyers, accountants, and auditors where required for compliance or dispute resolution.
• Regulatory authorities: Where required by law or valid legal process.
• Business transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected individuals where practicable.

We require all third-party processors to implement appropriate security measures and process data only on our documented instructions.

7. Cross-border transfers

Some of our service providers may store or process data outside Singapore. Where we transfer personal data overseas, we ensure that the recipient jurisdiction provides a comparable standard of protection, or we implement appropriate safeguards such as contractual clauses requiring the recipient to protect your data in accordance with PDPA standards. You may request details of specific transfer safeguards by contacting us.

8. Data retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected:

• Contact form enquiries: Up to 24 months from last contact, unless an engagement proceeds.
• Client engagement records: Duration of engagement plus 7 years for contractual and tax compliance.
• Website analytics data: Up to 26 months, subject to cookie consent preferences.
• Cookie consent records: 6 months from the date of your choice.

When retention periods expire, we securely delete or anonymise personal data unless a longer period is required by law.

9. Security measures

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These include encrypted connections (HTTPS) on our website, access controls limiting data to authorised personnel, secure form processing, and regular review of our data handling practices. No method of transmission over the internet is completely secure; we cannot guarantee absolute security but we take breaches seriously and will notify affected individuals and the Personal Data Protection Commission where required by law.

10. Your rights under PDPA

Under the PDPA, you have the following rights regarding your personal data:

• Access: Request confirmation of whether we hold your personal data and obtain a copy.
• Correction: Request correction of inaccurate or incomplete personal data.
• Withdrawal of consent: Withdraw consent for processing that relies on consent, subject to legal and contractual restrictions.
• Data portability: Where applicable, request your data in a structured, commonly used format.

To exercise these rights, email [email protected] with sufficient detail to identify you and your request. We may charge a reasonable fee for manifestly unfounded or excessive requests. We respond within 30 days unless an extension is permitted under the PDPA.

11. Cookies and tracking

Our website uses cookies and similar technologies. Essential cookies are necessary for site functionality. Analytics cookies are optional and require your consent through our cookie banner. Your preference is stored for six months. For full details, see our Cookie Policy.

12. Marketing communications

We may send you marketing communications about our growth programmes if you have opted in or if you are an existing client with a legitimate interest in related services. Every marketing email includes an unsubscribe link. You may also opt out at any time by emailing [email protected]. We do not purchase third-party marketing lists or send unsolicited bulk email.

13. Children's data

Our services are directed at business professionals. We do not knowingly collect personal data from individuals under 18 years of age. If you believe we have inadvertently collected data from a minor, contact us and we will delete it promptly.

14. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The effective date at the top of this page indicates when the policy was last revised. Material changes will be communicated via a notice on our website. Continued use of our website after changes constitutes acceptance of the updated policy.

15. Contact and complaints

For privacy enquiries or to exercise your PDPA rights, contact our data protection contact at [email protected] or write to Growth Push Pte. Ltd., 2 Alexandra Road, #03-08 Delta House, Singapore 159919.

If you are not satisfied with our response, you may lodge a complaint with the Personal Data Protection Commission (PDPC) of Singapore at www.pdpc.gov.sg.